Privacy Policy

Your privacy and security are our top priorities. Read about how we safeguard your data.

Welcome to MedNirog Healthcare. We are committed to protecting the privacy, confidentiality, and security of our users' personal and health information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, upload prescriptions, or place orders.

1. Information We Collect

To provide pharmacy and medicine delivery services, we collect:

  • Account Information: Name, phone number, email address, and account credentials.
  • Delivery Information: Physical shipping and billing addresses.
  • Medical Information: Prescription images, notes, and records of ordered medicines.
  • Technical Information: IP address, browser type, and cookies to enhance site functionality.

2. How We Use Your Information

Your data is used solely to deliver a safe healthcare experience:

  • Verifying prescription details through our certified pharmacists.
  • Processing payments and managing order deliveries.
  • Notifying you of order updates via email, SMS, or phone calls.
  • Improving website usability, performance, and security.

3. Prescription Safety & Security

Uploaded prescription files are stored on secure servers with restricted access. Only certified pharmacists and authorized support agents involved in verifying and processing your order can access prescription images. We follow standard data protection protocols to prevent unauthorized access or disclosure of sensitive health data.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal or health data. We share essential delivery information only with authorized delivery staff and logistics partners to fulfill your orders. We may disclose information if required by law or to comply with healthcare regulatory bodies in India.

5. Cookies

MedNirog uses cookies to remember your login sessions, shopping cart items, and user preferences. You can configure your browser to reject cookies, though some features of the online store may not function correctly.

6. Data Retention

We retain your personal data and order records for as long as your account is active, or as required to comply with financial, legal, and pharmaceutical regulations in India.

7. Your Rights

You have the right to access, update, correct, or delete your account information at any time via your customer dashboard. For assistance with closing your account or deleting data, please contact our support team.

8. Changes to this Policy

MedNirog reserves the right to modify this Privacy Policy. Any updates will be posted on this page with an updated revision date.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your medical data, please contact us:

Email: info@mednirog.com
Phone: +91 80769 12133